Fergusson College (autonomous), Pune
Report of Student Satisfaction Survey (June, 2019)
Student Satisfaction Survey (SSS) is one of the mandatory criteria set by National Assessment and Accreditation Council (NAAC).It is also a pre qualifier for Assessment and Accreditation of the institution. From 2017 onwards the NAAC has endeavoured to conduct a Student Experience Survey, the results of which will go into the accreditation process. The Survey includes 20 competency based questions, responses to which are given anonymously by students of the institution. This survey corresponds to an institute level feedback on infrastructure and learning experience.
We implemented SSS on-line through our ERP system(Enterprise Resource Planning) during the month of June 2019. The observations/ outcome of SSS is as follows:
The SSS has also pointed out few grey areas where the college/ teachers/ departments do have scope for enhancement in quality of education. They are as follows: